Return Policy

This Return Policy applies to event décor and furniture rentals from Elitehighmerchan. Because our items are rented for celebrations (weddings, corporate events, private parties) and not sold, “returns” refer to the pickup of rental items and to cancellations. This policy applies to services offered in the United States from our base in Somerset, New Jersey.

We provide event décor and furniture rental from 727 Franklin Blvd suite 1, Somerset, NJ 08873, United States. Our pickup and delivery operations cover our service area within the United States, including New Jersey and surrounding regions. Whether your celebration is a wedding, corporate event, or private party, the terms below apply to the rental and return of our décor and furniture.

Rental period and pickup

Rental items are picked up by our team after your event on the date agreed in your rental agreement. You do not need to return items yourself; we handle delivery and pickup for events across our service area in the United States. Items must be left in the condition and location agreed so our crew can collect them.

For events in Somerset, New Jersey, or elsewhere in the United States, we coordinate pickup of tables, chairs, lounge furniture, centerpieces, and other décor according to the schedule in your rental agreement. Our team serves wedding planners, corporate event organizers, and private hosts throughout our service area.

Cancellations

Cancellation terms will be stated in your rental agreement. Generally, cancellations made well in advance may qualify for a full or partial refund or credit. Last-minute cancellations may incur fees. Contact us as soon as possible if you need to change or cancel your event décor or furniture rental reservation. You can reach us at our Somerset, New Jersey location or via the contact details on our website.

Damaged or missing items

Rented event décor and furniture must be in the same condition as at delivery when we pick up. Loss or damage beyond normal wear may result in charges as set out in your rental agreement. We will inform you of any such charges and work with you to resolve the matter.

Contact

For questions about returns, pickups, or cancellations for event décor and furniture rental in the United States, use our Contact page. We are located at 727 Franklin Blvd suite 1, Somerset, NJ 08873, United States. Our team supports clients across the United States for weddings, corporate events, and private celebrations from our Somerset, New Jersey base.

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